Privacy and cookie statement

We respect the privacy of visitors to our website and in particular the rights of visitors with regard to the automated processing of personal data. We ensure that the personal information you provide is treated confidentially. Processing of the personal data takes place in a manner that is in accordance with the requirements set out in the Personal Data Protection Act.

Responsible entity for processing personal data

Your data will be processed by:

Technische Handelsonderneming Nederland B.V.

Hendrik ter Kuilestraat 30, 7547 BD Enschede, The Nederlands

Chamber of Commerce 06013556
Location number 000017106303

Personal data

"Personal data" means any information relating to an identified or identifiable natural person, which means that information is either directly related to someone or traceable to that person, and that it must be a natural person, that means that data of deceased persons or of organizations is not personal data.

Purposes of data processing

We process your personal data for the following purposes:

  • providing access to our website
  • using the functionalities on our website
  • making calls via the chat option provided on our website
  • to contact you, when requested
  • gaining insight into the use of our website
  • improving and evaluating our website and services

We will not process your personal data for purposes other than those mentioned above, unless you have given permission in advance for this or we may or when required by law.

Personal data categories

We use the following data for the purposes mentioned in this privacy and cookie statement:

  • Company name and details (as far as these are personal data)
  • Name and address details of the contact person
  • E-mail address of the contact person
  • Telephone number of contact person
  • IP addresses

Destination of the collected data

The collected data can be transferred from us to all subsidiaries.

Retention period

The data is stored and used for a period in accordance with applicable legislation.

Provision of data to third parties

We do not provide your data to third parties without your prior consent, unless this is necessary in the context of the implementation of the agreement or we are required to do so on the basis of the law.


We take appropriate security measures to limit misuse of, and unauthorized access to, your personal data. So we ensure that only the necessary people have access to your data, that access to the data is protected and that our security measures are checked regularly. In addition, we use SSL certificates for the safe transfer of your data and communication.


Cookies are small text files that can be automatically saved or read from the visitor's device (such as PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device.

On our website cookies or similar technologies are, used where information is stored and / or read on the device (for ease of reading all such techniques are referred to here as 'cookies'), used to:

  • functionalities of the website and to protect the website (technical or functional cookies)
  • analyze the use of the website and improve the website accordingly (analytical cookies)

The information that a cookie obtains about your use of the website can be transferred to secure servers of Technische Handelsonderneming Nederland B.V. or that of a third party engaged by us for this purpose.

Technical and functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. For example, cookies can be used to render fonts well, to remember your user session on the web server so that you can view the website, or to remember a search term that is searched within the website or a chosen filter. The technical and functional cookies that we use are:

  • THN (for storing user data and hiding information after a first visit to the website)

Analytical cookies

We also use cookies from Google Analytics, so Google can give us insight into how our website is used to provide to our reports on the website and to provide us with information on the effectiveness of our campaigns. The information we obtain is thereby including the address of your computer (IP address), transferred to Google and stored by Google on servers in the United States. We have entered into a processing agreement with Google which agreements are laid on dealing with the collected data. We did not allow Google to use the obtained information for other Google services. However, Google may provide information to third parties if Google is legally required, or where such third parties process the information on Google's behalf. We have no further influence on this. More information about the data processing by Google Analytics can be found in the Google Privacy Policy and in the Google Analytics Privacy Policy.

Switching cookies on and off

You can set your browser to accept cookies only when you agree. Note: many websites do not work optimally if the cookies are disabled.

Delete cookies

Many cookies have a expiry date. If a expiry date is set, the cookie is automatically deleted when the expiration date expires. You can also choose to manually delete the cookies before the expiry date has expired. Consult the manual of your browser.

Third party websites

This privacy and cookie statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Rights of data subjects

If you have provided us with personal data, you can send us a request to view, change, move or delete this data. You can submit this request by sending an e-mail to, or by contacting us by telephone on +31 (0)53 - 432 34 46.

Changes to privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on this website. It is advisable to consult this statement regularly so that you are aware of these changes.

Contact details

If, after reading our privacy and cookie statement, you still have questions and / or comments, please contact us using the contact details below.

Company details
Technische Handelsonderneming Nederland B.V.
Hendrik ter Kuilestraat 30
7547 BD Enschede
The Netherlands

Phone: +31 (0)53 - 432 34 46

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